Privacy policy

Privacy Policy


  1. Who We Are

Trimia d.o.o. ("we," "us," "our") operates trimiagloves.com. We are headquartered in the Republic of Slovenia, European Union. For GDPR purposes, we are the Data Controller of your personal information.

  1. What Data We Collect

We collect personal data only to the extent necessary to operate our store and communicate with you. This includes your full name, email address, shipping and billing address, phone number if provided, payment method type — we do not store full card numbers — order history and purchase details, and website usage data such as IP address, browser type, and pages visited via cookies and analytics tools. We do not collect sensitive personal data such as health information, government ID numbers, or financial account credentials.

  1. Why We Collect Your Data

We use your personal data exclusively for the following purposes: order fulfillment, meaning processing, packing, and shipping your order and sending confirmation emails; customer support, meaning responding to your questions and handling returns or complaints; marketing, meaning sending promotional emails and product updates only if you have explicitly opted in; website improvement using anonymized analytics; and legal compliance, meaning meeting our obligations under applicable Slovenian, EU, and U.S. laws.

Legal basis under GDPR: contract performance for order processing, legitimate interest for analytics, and consent for marketing communications.

  1. How We Share Your Data

We do not sell, rent, or trade your personal data. We share it only with third-party service providers necessary to run our business, including shipping carriers for delivery, payment processors for secure payment handling, email marketing platforms for opt-in communications only, and website analytics tools using aggregated or anonymized data. All processors are bound by data processing agreements and may not use your data for any other purpose.

  1. Cookies

We use cookies to improve your experience, remember preferences, and analyze traffic. You can manage or disable cookies through your browser settings. Disabling cookies may affect the functionality of certain parts of the website.

  1. Data Retention

We retain your personal data for as long as needed to fulfill orders and comply with legal obligations. Marketing data is retained until you unsubscribe or withdraw consent.

  1. Your Rights Under GDPR (EU/EEA Residents)

If you are located in the EU or EEA, you have the right to access your personal data, correct inaccurate data, request deletion of your data, restrict or object to processing, receive your data in a portable format, and file a complaint with the Slovenian Information Commissioner at ip-rs.si. To exercise any of these rights, email us at info@trimiagloves.com.

  1. Your Rights Under CCPA (California Residents)

If you are a California resident, you have the right to know what personal information we collect and how it is used, request deletion of your personal information, opt out of the sale of your personal information — we do not sell personal information — and non-discrimination when exercising your rights. To submit a request, email info@trimiagloves.com. We will respond within 45 days.

  1. International Data Transfers

As a Slovenian company, your data is stored and processed in the EU. When serving U.S. customers, data may be transferred internationally. We apply appropriate safeguards including Standard Contractual Clauses where required.

  1. Security

We use industry-standard technical and organizational measures to protect your data. No method of internet transmission is completely secure and we cannot guarantee absolute security.

  1. Children

This website is not directed at children under 13. We do not knowingly collect data from minors. If you believe we have done so inadvertently, please contact us immediately.

  1. Contact

Trimia d.o.o. Email: info@trimiagloves.com Website: trimiagloves.com